COVID-19: Changes to our in-office experience – March 24th

We’re in an unprecedented time and the safety of our clients, our associates, and our communities are more important than ever before. On Wednesday March 18th, Canada Revenue Agency (CRA) and Revenu Quebec (RQ) extended the tax deadline to June 1, 2020, which is welcome news for those who are adjusting to their new situations.

At Danielle’s SOS we are working tirelessly to make sure our clients get their refunds, while also getting access to government benefits and credits. As many other businesses, we are taking measures to help flatten the curve and practice social distancing, while continuing to serve you.

Drop-Off Only: Taxes can only be dropped off at offices as of Tuesday March 24, 2020. 

We made the decision to move to a secure, Drop-Off model across Canada effective today, March 24, 2020. This is to support the safety of our associates and clients by enforcing social distancing in our offices. If you typically meet with one of our tax experts to prepare your return, now you will simply bring your documents to our office and our tax experts will prepare your return without you having to wait. The tax expert will call you with any questions to complete your return. 

We can email you our personal tax intake by emailing us at 

We are doing our best to minimize any disruption while protecting your safety which remains a priority for us.

Bottom line is: we’re here to help and there are many ways we can get you the refund you really need at this time.

As this situation changes day-by-day, hour-by-hour, we will continue to evaluate how we can best help people get their refund, while we try to keep everyone safe.

Thank you for being a client of Danielle’s SOS Bookkeeping Services. We appreciate your understanding and support as we do our best to navigate through this pandemic.


How to send digital documents? 

All drop offs and digital documents can be scanned and emailed to

You can also share a Google Drive or Dropbox File with us

This applies to all personal and corporate clients! 


Bookkeeping & Accounting Clients: 

Our bookkeeping & accounting staff are still working remotely to continue to serve your business. 

Year end pickups will now be moved to a digital conversation. We will email you all your financial documents to review and explain via phone call all the numbers. 

Personal Tax Clients: 

Our personal tax specialists are going to be cycling through and working on all drop off files!

Points to remember:

We can pull all your government slips from CRA

Please send us additionally via scan or photo by email – Donation receipts, child care receipts, Medical receipts, union dues, 



In order to assist our clients we will require payment on your invoices and this can be sent via e-transfer to, or via creditcard over the phone or by authorization through email. 

We are committed to looking for the safest and most effective ways to serve our clients and we appreciate your patience and understanding in this time of crisis. 

Your business is very important to us and we will continue to do our best to answer your questions and address your concerns. 




Danielle Pilon – CEO & Owner

Danielle’s SOS Bookkeeping Services Ltd

11804 45 ST NW Edmonton AB T5W2T4

Phone: 587-754-2910

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